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MODEL O 2 & MODEL I 2 MICE PRE-ORDER GUIDE
Product News
Oct 31 2022
11/23/2022 UPDATE: Pre-orders have now closed.
Due to a quality assurance issue that arose during mass production of the mice, our team needs additional time to adjust the issue with the supplier. In order to make sure you receive the best product possible, the new window for shipment is January to late February, approximately.
Because of this, we have disabled Pre Orders for now, until we know the exact shipping date for the second batch of mice.
We want to extend our apologies for delaying the shipment. Our goal is to provide you with the best customer experience we can offer, so adjusting our delivery window guarantees your new mouse meets our top-tier Glorious standards.
If you have questions about your order, please reach out directly to our Customer Support team. We appreciate your patience, and we look forward to getting these mice in your hands!
We want to give a huge thank you to the Glorious community who placed an order for the new generation of our gaming mice.
Original Post
Three new additions to our lineup have just been announced, and pre-orders for the Model O 2, Model O 2 Wireless, and Model I 2 Wireless are now live on gloriousgaming.com. On their respective pages, you’ll find everything you need to know about these exciting, next-generation mice.
For the purpose of this post, we will be breaking down everything you need to know about our mouse pre-order process from start to finish!
Please Note: Date estimates listed below are exactly that: estimates. Delays may arise, but we are doing all we can to stay on track.
WHEN DO PRE-ORDERS START AGain? (UPDATED)
As soon as the first batch of mice are shipped, we will open orders again. We estimate sometime early next year. To be notified, go to any of the mice’s product page, and click “Back In Stock” for updates.
WHEN DO PRE-ORDERS END?
Pre-orders will end when we start the shipping process, or when a mouse is out of stock in the first batch.
WHEN WILL MY ORDER BE SHIPPED? (updated)
As soon as the quality assurance standards are met, it will be shipped ASAP.
Note: You will receive an email notification when your order has shipped. Make sure to whitelist [email protected] to prevent any updates from accidentally going to spam.
CAN I CANCEL MY PRE-ORDER? (updated)
Yes, absolutely. No questions asked.
HOW DO I STAY UPDATED ON THIS PRE-ORDER?
You will receive an email notification when your order has shipped. Make sure to whitelist [email protected] to prevent any updates from accidentally going to spam.
For more general updates regarding the pre-order, make sure to follow us on social media, so you never miss a thing:
THIRD-PARTY RETAILERS
Our retail partners have their own ordering and launch process for these mice. Please view our list of international retail partners and contact the retailer directly for additional info.
Please Note: We do not control pricing, fulfillment, or pre-orders of any third-party authorized retailer or international distributor. If you place an order outside the gloriousgaming.com website, be aware we cannot guarantee stock or delivery times. Please contact your local retailer for detailed information about their ordering process.
FAQ
AVAILABILITY
Q: Will all three mice be made available as in-stock items on gloriousgaming.com?
A: If there are any remaining stock after the pre-order period, we will move the remain units as in-stock items on gloriousgaming.com
Please note: We will fulfill all pre-orders first before that happens. This is not a group buy or limited release.
Q: Do all three mice come with the 2-Year Glorious Warranty?
A: Yes, all three mice come with our 2-Year Glorious Warranty included. If you register your product on our website, you receive an extra year of warranty.
Q: Will these mice be available through third party retailers?
A: Many of our retail partners around the world will eventually carry these mice. For specific details, please contact your local retailer directly.
Q: What happens if the mice sell out during the pre-order?
A: The first batch has a limited quantity of mice. If this initial batch sells out, all orders afterwards will roll over into a second batch. We cannot guarantee holiday delivery for second batch pre-orders.
COMPATIBILITY
Q: Do all three new mice feature support for Glorious CORE?
A: Yes. Model O 2, Model O 2 Wireless, and Model I 2 Wireless are fully compatible with our Glorious CORE software – a welcomed addition to the wired Model O!
Q: Does the Model I 2 Wireless support the Model I’s Button Replacement Kit?
A: No. The Model I’s side button pieces do not fit the redesigned Model I 2 Wireless. A new button replacement kit for the Model I 2 Wireless will be made available in the near future.
Please note that it is a button replacement kit. The Model I 2 comes with any buttons you might want out of the box.
Q: Is the existing Wireless Mouse Dongle Kit supported by the Model O 2 Wireless or Model I 2 Wireless?
A: No. The current Wireless Mouse Dongle Kit only supports our first generation wireless mice. A replacement kit that supports these second generation mice will be available soon.
You won't need this now, since the Model I 2 Wireless and Model O 2 Wireless come with a dongle out of the box.
Q: Can I use existing Glorious G-Floats and G-Skates on these new mice?
A: Yes. The Model O 2 supports the Model O’s G-Skates and G-Floats. The Model I 2 supports the Model I’s G-Skates.
Q: Can I use your existing Grip Tapes on these new mice?
A: No. Changes to the Model O 2 and Model I 2’s designs do not support their original tapes. Stay tuned for more information regarding compatible grip tape options.
Q: Can I use the existing Ascended Cord replacement kit on the Model O 2?
A: Yes. The colorful Ascended Cords included in the Ascended Cord G-Skates Bundle Kit are compatible with the wired Model O 2.
Q: Does the Glorious Mouse Case support these new mice?
A: Yes. The Glorious Mouse Case is intentionally designed to fit virtually all gaming mice, especially the Model O 2 and Model I 2.
Q: Can I use the existing Model O Mouse Software to customize the Model O 2?
A: No. The Model O 2 is only compatible with our latest customization software: Glorious CORE.
Q: Do I need a dongle, adapter, or receiver to connect the Model O 2 Wireless or Model I 2 Wireless to my device?
A: No. All mice come with a 2.4 GHz USB-A receiver + extender dongle out of the box.
Note: To use the new Bluetooth 5.2 LE connectivity, you will need a device which supports Bluetooth or you have to get an external Bluetooth receiver.
USABILITY
Q: How do I maximize Model O 2 Wireless and Model I 2 Wireless’s battery life to reach the stated 210-hour mark?
A: The 210-hour battery life can be achieved with lighting turned off while the mouse is in Bluetooth 5.2 LE wireless mode. Factors like the chosen wireless mode and lighting brightness will impact battery performance.